Support

Service status

status.kcap.ai carries current status, incident history and maintenance windows, with email and RSS subscriptions. capacitor.betteruptime.com is the provider-hosted mirror that serves the same page during a DNS incident on our side

Feedback and Support from the web app

Open the Help menu in the web app and choose Support & feedback. Where your workspace has support chat turned on, a chat with the team opens; otherwise a form opens for a bug report or a piece of feedback. Either way the message is filed under your signed-in identity and replies come by email

Feedback and Support from the desktop app

Open Help and support, the question-mark button at the foot of the session rail, and choose Report a bug… or Send feedback…. The same form opens, filed under the account the app is signed in to

Feedback and Support from the terminal

kcap feedback --bug
kcap feedback --feedback -m "The share dialog should remember my last audience"

Without -m the command asks for the text. Reports go to Kurrent support under your signed-in identity; replies come by email

The kcap Discord community

discord.gg/9xfcPdTGyq is where the team and other kcap users talk: questions, ideas, what you are building. The Help menu in the web app links there too

The kcap-cli repository on GitHub

github.com/kurrent-io/kcap-cli holds the kcap CLI, the daemon and the desktop app. Open an issue there for a bug you can reproduce in the CLI or the app, or to follow one that is already filed. Security questions go straight to the team from the security page